Appointments
Welcome!
Hello! I know picking a healthcare practitioner is a big decision, and I thank you for placing your trust in me.
This page is down for editing construction as of 04/15/21. I anticipate that it will be back up by the end of the weekend. If you are interested in getting on our new patient wait list, please email Jen at scheduling@InfinityHolisticHealth.com.
Always Included
- An in-depth, integrative approach
- Dr. DiNezza and Stephanie pride themselves on being thorough and holistic
- Audio recordings for all appointments
- Great for going back and taking notes or sharing with a family member who wants to take an active role in your healing journey
- Secure Text Support with our nutritionist, Stephanie
- Great for quick questions that arise between appointments pertaining to nutrition or supplements
- M-F during business hours
Frequently Asked Questions
Does Dr. DiNezz have experience working with people like me?
Dr. DiNezza is particularly well-versed in gut or stomach-based concerns (IBS, SIBO, IBD, leaky gut, bloating, constipation, food intolerances, candida overgrowth, dysbiosis, reflux). She also has extensive experience helping people with autoimmune diseases, inflammatory conditions, and thyroid disorders.
Can we do remote appointments if I'm not in NC?
Yes! Dr. DiNezza is able to hold appointments via phone or zoom for patients outside of North Carolina. The only significant differences to note are:
- Some states like NY, RI, and MD make it difficult or impossible for us to order labs or bloodwork for you. There are ways to work around this, but it takes more effort.
- We are generally unable to bill labs through your insurance if you live in another state.
- Dr. DiNezza is unable to conduct a physical exam if you are not here in person. As such, she may ask you to make appointments with local doctors if the need arises.
What do these services cost?
This depends highly on the individual case. The duration and cost of your care program will depend on the nature of your health complaint(s) (how long you’ve been unwell, the severity of your symptoms), test results, and physical exam.
What will my insurance cover?
You can call your insurance company and ask about coverage (questions below) to get a rough idea of your plan’s coverage.
Additionally, we are able to order many tests through Labcorp or Quest which can usually be billed through insurance.
What questions can I ask my insurance company?
First:
- Is your plan an HMO, PPO, or something else? (Generally, PPOs cover more services)
Appointment Reimbursement:
- What can you expect for reimbursement if you see an out of network provider** and submit superbills for CPT codes 97802 and 97803?
Lab testing:
- What is your in-network lab? (Quest, Labcorp, or both)
- Can an out of network provider** order through this in-network lab?
- How much of in-network testing is covered (usually given as a percentage)? Do you have an in-network lab deductible to meet first?
- Does your plan have out-of-network lab benefits?
- What is your out-of-network lab deductible? How much of that deductible have you met this year?
**Note: If you are not in North Carolina, make sure to specify that the provider is in North Carolina.
May I use my HSA or FSA Card?
Yes! We are able to accept HSA and FSA cards for appointments and supplements. You may also use these cards for any out-of-pocket lab testing fees.”
Can I use Care Credit?
We work with Advance Care Card, which we have found to be better than CC. Advance Care offers interest-free financing for 6 or 14 months (depending on your credit). At this time we do not accept Care Credit, but if this is important to you we can look into it.
How much will Labs cost?
This depends on a few factors. Most importantly, this depends on the complexity and severity of your health concern(s) and the quality of your insurance plan. With decent insurance (PPOs) you can expect to invest between $200-$700 for initial testing and a much smaller amount on repeat testing. If your insurance is particularly sub-par (high deductible plans, HMOs) you can expect to invest a bit more.
Is lab testing necessary for a successful outcome?
Yes! Labs are a vital part of this process. We use lab testing to uncover hidden malfunctions, discover healing opportunities, and get to the root cause of your health issues.
I'm excited to start. How do I find your office? What is parking like?
We always have plenty of parking close to the office 🙂 The only quirk to know is that GPS devices frequently make you go past our building! Be sure to review the PDF below and photos before your appointment.
From Chapel Hill, Carrboro and Pittsboro:
We are located just off of 15/501 (Fordham Blvd) in Chapel Hill near University Mall and East Gate Shopping Center. If you are going North on Fordham Blvd we are on the right-hand side of the road just past Squids and the light at Elliot Rd. After the light at Elliot take your first right onto the service road (Bypass Ln), then hang a left to head toward our building.
Coming south on 15/501 stay right at the fork with Europa Drive, following signs for 15/501 south toward Pittsboro/Sanford. After you pass the Franklin Street exit you will pass East Gate Shopping Center (Trader Joes) on your right and Food Lion grocery store on your left. After you pass the Days Inn on your right make a U-turn at the light at Elliot Rd. After the light at Elliot take your first right onto the service road, then hang a left to head toward our building.
From Hillsborough, Mebane and Burlington:
Take I-40 south until you come to exit 270 for route 15/501 South toward Chapel Hill. Stay right at the fork with Europa Drive, following signs for 15/501 south toward Pittsboro/Sanford. After you pass the Franklin Street exit you will pass East Gate Shopping Center (Trader Joes) on your right and Food Lion grocery store on your left. After you pass the Days Inn on your right make a U-turn at the light at Elliot Rd. After the light at Elliot take your first right onto the service road, then hang a left to head toward our building.
From Morrisville, Cary, Raleigh and the Research Triangle Park (RTP):
Take I-40 North until you come to exit 270 for route 15/501 South toward Chapel Hill. Stay right at the fork with Europa Drive, following signs for 15/501 south toward Pittsboro/Sanford. After you pass the Franklin Street exit you will pass East Gate Shopping Center (Trader Joes) on your right and Food Lion grocery store on your left. After you pass the Days Inn on your right make a U-turn at the light at Elliot Rd. After the light at Elliot take your first right onto the service road, then hang a left to head toward our building.
