Welcome
Welcome! I’m excited to help you very soon 🙂
Before Our Visit
Please make sure you complete the following at least two days (48 hours) prior to our first appointment. Doing so will ensure that I have enough time to review everything before our appointment.
- Fill out and submit:
- All health history forms (portal –> “questionnaires”)
- A food diary (type in Word and save as a PDF)
(“labs and documents” –> “upload new document”) - All current supplements and medications
(portal –> “my medications” and “my supplements”) - Any relevant lab testing using the following file name format:
“YYYY-MM-DD Test.”
Example: “2018-10-01 Thyroid tests,” or “2017-07-20 Colonoscopy.”
Please include: - All tests and blood work that you have had done in the last 3 years
- Any older tests that are relevant to your current complaint(s)
- Sign “First Steps to Health Bundle” agreement
(portal –> “questionnaires”) - Pre-pay for first two appointments
(in your portal under “invoices and payments”) -
If doing a Zoom appointment: Please upload images of your nails, tongue, and anything else relevant (ex. skin if you have eczema) under “labs and documents.” Example photos can be found below.
Recommended reading is available in the portal under
“labs and documents” –> “general resources.”
“labs and documents” –> “general resources.”
Please note that GPS devices and Google often make you drive past the building because it is set back off the main road- use the resources below so you’ll know what to look for. Directions to the office (including photos of the building) and a dashcam video can be found below.
I look forward to meeting you soon!
Example Tongue and Nail Pictures
Driving Directions
Financial Information
While we are unable to bill your insurance directly at Infinity Holistic Healthcare, I do my best to use your plan for laboratory fees whenever possible.
The following financial summary should cover most of your questions:
Appointment fees
Insurance questions
- Lab billing
- Reimbursement
HSA and FSA card use
Payment plan options via Advance Care Cards
I recommend calling your insurance provider and asking them the following questions
prior to your first appointment:
- Is your plan an HMO, PPO, or something else?
- If it’s an HMO is it eligible for an HSA?
- If you’re able to get an FSA or HSA I highly recommend getting one- these cards can be used for appointments, lab testing, and supplements.
- Can they tell you what to expect for reimbursement if you see an out of network provider and submit superbills for CPT codes 97802 and 97803.
- What is their in-network lab (Labcorp, Quest, or both)?
- Can an out-of-network doctor (Dr. DiNezza) order tests through the in-network lab above? (almost always yes)
- What amount of routine lab testing do they cover before you meet your deductible? (ex: 80%, 100%)
- Does your plan have out-of-network lab benefits?
- If yes: Do you have an out-of-network lab deductible?
- If yes: What % of out-of-network labs are covered prior to meeting the deductible?
